Play Smart Player Protection Philippines

PesoMax Responsible Gaming — How We Keep Filipino Players Safe and in Control

Gaming should always be fun, not stressful. PesoMax is committed to giving every Filipino player the tools, information, and support they need to keep their gaming experience healthy and enjoyable. Read on to learn about the safeguards we have in place.

Set Time Limits Deposit Limits Self-Exclusion Track Your Play 24/7 Support Fun First Age Verification Help Lines Available Set Time Limits Deposit Limits Self-Exclusion Track Your Play 24/7 Support Fun First Age Verification Help Lines Available

What Does Responsible Gaming Actually Mean at PesoMax?

At PesoMax, responsible gaming is not just a legal checkbox — it is a core part of how we operate as a platform for Filipino players. We believe that online gaming should always be a form of entertainment, never a source of financial stress, anxiety, or harm. That is why we have built a range of practical tools and policies directly into the platform so that every player has the means to stay in control at all times. Our approach covers everything from deposit and spending limits to self-exclusion options and access to professional support resources. We also work to ensure that minors are never able to access our platform, and that all players are fully informed about the risks associated with gambling before they start. PesoMax is committed to maintaining a safe, fair, and transparent gaming environment for every member of our community across the Philippines.

Important reminder: Gaming is intended for adults aged 21 and above in the Philippines. It should be treated as entertainment only — never as a way to earn income or recover financial losses. If gaming stops being fun, please use the tools below or reach out to our support team immediately.


Which Tools Can You Use to Stay in Control?

PesoMax gives every registered player direct access to these responsible gaming features — no waiting, no complicated process.

Deposit Limits

Set a daily, weekly, or monthly cap on how much Philippine pesos you can deposit into your PesoMax account. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit at any time — increases take effect only after a mandatory cooling-off period to protect you from impulsive decisions. This tool is one of the most effective ways to keep your gaming budget firmly under your own control.

Session Time Limits

Decide in advance how long you want each gaming session to last. When your chosen time is up, PesoMax will notify you and can automatically end your session so you do not lose track of time. Spending too long on any gaming platform can affect your sleep, work, and relationships — our session timer helps you stay aware and balanced. You can adjust your session limit from your account settings at any time.

Cool-Off Period

If you feel like you need a short break from gaming, you can activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily suspended and you will not be able to log in or place any bets. This is a lighter alternative to full self-exclusion and is ideal for players who simply want to step back and reset without permanently closing their account. The cool-off activates immediately once you request it.

Self-Exclusion

For players who feel they need a longer or permanent break, PesoMax offers a full self-exclusion option. You can choose to exclude yourself for a set period of six months, one year, or indefinitely. During self-exclusion, your account is fully locked and you will not receive any promotional communications from us. Reactivating a self-excluded account requires a formal review process and a mandatory waiting period to ensure the decision is made with a clear head.

Activity History

Your full gaming activity — including deposits, withdrawals, bets placed, and time spent on the platform — is available to view at any time from your account dashboard. Reviewing your own history is one of the most honest ways to assess whether your gaming habits are staying within healthy boundaries. Transparency about your own behaviour is a powerful first step toward responsible play, and PesoMax makes that information easy to access for every Filipino player.

Age Verification

PesoMax strictly enforces the minimum age requirement of 21 years old for all players in the Philippines. Every new account goes through an identity verification process before full access is granted, and we reserve the right to request additional documentation at any time. We take the protection of minors extremely seriously and will immediately close any account found to belong to an underage individual. If you suspect a minor is using a PesoMax account, please contact our support team right away.


Are You Gambling More Than You Planned? Signs to Watch Out For

Problem gambling can develop gradually, and it is not always easy to recognise in yourself. PesoMax encourages all Filipino players to regularly check in with their own habits and be honest about how gaming fits into their daily life. The following signs may indicate that gaming is becoming a problem rather than a pleasure.

Spending more money on gaming than you originally intended, or chasing losses by placing bigger bets to try to win back what you lost.

Feeling restless, irritable, or anxious when you are not able to play, or using gaming as a way to escape stress, problems, or negative emotions.

Neglecting work, school, family responsibilities, or personal relationships because of time or money spent on gaming.

Borrowing money, selling possessions, or hiding your gaming activity from family and friends because of financial pressure related to gambling.

If any of these signs feel familiar, please do not wait. Use the self-exclusion or cool-off tools in your PesoMax account, or reach out to a professional support service. You are not alone, and help is available right here in the Philippines.


Quick Answers to Common Responsible Gaming Questions

Everything Filipino players most often ask about staying safe on PesoMax.

You can set or adjust your deposit limit directly from your account settings after logging in. Navigate to the Responsible Gaming section of your profile, choose your preferred limit type — daily, weekly, or monthly — and enter the maximum amount in Philippine pesos you wish to deposit within that period. Changes that reduce your limit take effect immediately, while requests to increase a limit are subject to a mandatory review and cooling-off period. If you need assistance, our support team is available to guide you through the process.

Reactivating a self-excluded account is possible after the chosen exclusion period has fully elapsed, but it is not automatic. You will need to contact our support team and go through a formal review process, which includes a mandatory waiting period to ensure the decision to return to gaming is considered and deliberate. We take this process seriously because we want every player who returns to do so from a position of genuine readiness, not impulse. If you are unsure whether you are ready to return, we strongly encourage you to speak with a professional counsellor first.

If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. You can reach out to the National Council on Disability Affairs, the Department of Health mental health hotline, or local community mental health centres for guidance and support. PesoMax also encourages players to speak openly with trusted family members or friends if gaming is causing stress or financial difficulty. Our support team can provide additional referral information — please do not hesitate to contact us if you need help finding the right resource.

No — PesoMax strictly prohibits anyone under the age of 21 from registering or playing on the platform, in line with Philippine regulations governing online gaming. All new accounts are subject to identity verification, and we may request government-issued ID documents at any stage to confirm a player's age. Any account found to belong to an underage individual will be immediately closed and any funds held will be handled in accordance with our terms and conditions. Protecting minors is a non-negotiable priority for PesoMax.

Need Help or Ready to Play Responsibly?

Whether you want to set up your responsible gaming tools, check our FAQ, or simply get back to enjoying the platform — PesoMax is here for you every step of the way.